I Need Help With Difficult Dementia Behaviors

Agitation, refusing care, repeating the same question, accusations, following you room to room, or getting worse every evening can wear a caregiver down.

If you’re afraid of the person, or someone may get hurt, see I Am Afraid of the Person I Am Caring For →

First: Is This New?

A sudden or marked change deserves a medical call.

Dementia usually changes gradually, so behavior that becomes suddenly or markedly different may have another cause.

Tell the health care team about pain, constipation or trouble urinating, infection or illness, a new or changed medication, poor sleep, dehydration, or a recent fall.

“This is different from their usual dementia. What medical causes need to be checked?”

Someone who can’t say “my hip hurts” may show it by hitting, refusing care, or shouting.

If hospice is involved, call the hospice team and describe what changed.

Look for What Comes Right Before

Behavior often has a trigger or unmet need.

Ask:

  • What time of day is it?
  • Are they hungry, tired, cold, or needing the bathroom?
  • Is the room loud, crowded, or dark?
  • Were they rushed, or being bathed, changed, or moved?
  • Did something upsetting happen just before?

Changing the trigger may work better than trying to manage the reaction.

A bath at a different time of day can be a real change in the care plan.

What May Help in the Moment

Avoid arguing, correcting, or quizzing.

Say less. Use short sentences and give the person time to respond.

If a task is turning into a fight and it can safely wait, stop and try again later.

Changing the room, the subject, or the activity may help more than continuing the argument.

When You’re About to Lose It

If the person is safe, you can walk out of the room for a few minutes. That’s often safer than staying when you’re about to lose control.

If you’ve yelled, grabbed an arm, or said something you regret, tell someone.

“I lost my temper. This is happening more. What has to change?”

That’s the point when the plan needs to change, not the point when you try harder.

If the person may hurt you, get to safety and use I Am Afraid of the Person I Am Caring For →

If the person is hitting, grabbing, or hurting you during care, tell the care team exactly that. It changes what help is available.

Ask the Care Team for Real Help

Behavior is something the care team needs to know about.

Describe it plainly:

“This is what happens, this is when it happens, this is what I’ve tried, and this is what it’s doing to the household.”

Ask whether medications should be reviewed, whether a dementia-care or behavioral specialist can help, and whether a nurse or social worker can observe what’s happening.

Ask whether an occupational therapist can watch a difficult bath, transfer, or other care task. They may be able to change how the task is done.

If Medication Is Suggested

Ask:

  • What symptom is this meant to change?
  • What non-medication approaches have been tried, and what happened?
  • What are the risks?
  • Could this medication make falls, sleepiness, confusion, or movement problems worse?
  • Is the type of dementia known, and does it change which medications are safe?
  • How will we know if it’s helping?
  • When should it be reconsidered?
  • Has pain or another medical cause been checked?

If It Gets Worse at the Same Time Every Day

Tell the care team when it happens.

Ask whether the timing of meals, medications, sleep, activity, or the daily routine may be contributing.

Then plan the hardest hours around it. If 5 p.m. is consistently the worst time, that may be the hour to ask a family member, friend, aide, or other helper to be there.

When It’s More Than One Person Can Manage

The real question is whether the household can safely keep absorbing the behavior.

Say it plainly:

“This is happening every day. I can’t keep doing it alone. What changes?”

Ask whether the person needs more help at home, respite, a different daily routine, another evaluation, or another level of care.

For more help or a different setting:

I Need Help Caring for Someone →

I Need a Break from Caregiving →

I Need Help Finding a Care Facility →

Before This Happens Again

Know:

  • whether a medical cause has been checked
  • what seems to trigger it
  • what you told the care team
  • what can change during the hardest time of day
  • who you’ll call if you can’t safely manage it again

Helpful Resources

alz.orgAlzheimer’s Association 24/7 Helpline

Free 24/7 help with dementia behaviors, caregiver stress, safety concerns, and local resources. Call 1-800-272-3900.

eldercare.acl.govEldercare Locator

Local aging and disability resources. Also 1-800-677-1116.

Learn More

caregiver.orgCaregiver’s Guide to Understanding Dementia Behaviors (Family Caregiver Alliance)

Practical strategies for agitation, repetition, paranoia, sundowning, wandering, resistance to care, and other difficult dementia behaviors.

Related reading

dyingtruth.org/help-finder/difficult-dementia-behaviors/Dying Truth provides general educational information, not medical, legal, or financial advice. Programs, laws, services, and contact information change. Confirm anything on this page before you rely on it.

If this is an emergency

Dying Truth provides information, not emergency or crisis services.

911Immediate danger, a life-threatening medical emergency, fire, or a crime in progress. 988Suicide, mental health, or emotional crisis. Call or text 24/7 in the U.S.

On Hospice?

For expected changes in symptoms or comfort, call your hospice team’s 24-hour number first.

If there is immediate danger from something else, call 911.

Your hospice number is usually on your paperwork, medication sheet, refrigerator, or admission folder.